CEO Letter
Global Logistics Is No Longer Human Scale
With nearly ten trillion metric tons transported by sea in 2014, the global shipping industry is more than massive—it’s gargantuan. Every day, thousands of logistics firms utilize dozens of ocean carriers loading and unloading cargo in myriad ports for clients around the world. The sheer number of shipping choices presents a complex challenge for any company looking for cost effective, efficient options for transporting their goods.
The vast array of potential providers – freight forwarders, carriers, customs brokers, trucking companies to get from the producer to the final destination – results in a complicated picture. Combined with an often intentional lack of transparency in the logistics industry customers are left to question their providers and decipher rates, available cargo space, and freight schedules on their own.
Utilize Machine Scale Efficiency
To put it in perspective let’s use a hypothetical from closer to home: an Uber driver who doesn’t follow the route suggested by a GPS system. Instead, he relies on his own knowledge, experience and ‘expertise’ to pick a route that he thinks would offer the best traveling experience for his passengers without considering the potential for heavy traffic or construction-related detours. No driver is able to know all the construction sites within a city, nor able to avoid heavy traffic relying solely on past experience. But, a GPS system does have this knowledge. It’s able to collect information from millions of data sources, analyze it in real time, and provide instant suggestions on traffic-free routes and locations that should be avoided. In effect, by collating and analyzing every option, the GPS can find the route that is the fastest, most direct, and costs the least.
Now imagine applying that analogy to logistics and global trade lanes, where thousands of market participants provide different services. An automation engine can use data to achieve machine scale effectiveness; it makes an efficient assessment of all possible options and presents these in real time, in a way that makes sense for a human decision-maker.
This is why we built Haven.
Reach new markets
Haven’s platform provides an all-in-one solution that automates the process of negotiating freight, booking, and tracking shipments across any provider, any trade lane, and any mode of transportation. Commodity traders or shippers, for example, have a ‘panoramic’ view of all relevant providers on a single screen. Instead of contacting dozens of vendors individually via phone or email, using Haven, they can quickly compare the offerings of multiple carriers and select the best available option in terms of shipping, costs and scheduling. This helps them win business faster and at a higher margin.
Automation provides the opportunity to enter new markets instantly via access to a list of carriers with available cargo capacity without the need to build your network from scratch. For many shippers, freight is the largest variable cost. Haven’s technology -- leveraging Big Data, automated research, and quotes based upon certain pre-defined criteria -- has smoothed this volatility and reduced the overall supply chain risk.
With access to vital information in real time, you are empowered to make the best choice for a shipment despite the complexity of costs, providers, transit times and schedules.
Let’s Be Partners
The logistics industry has been slow to embrace programmatic pricing and allocation, but the proliferation of providers has pushed logistics beyond human scale. Doing business on a global scale is competitive; companies need a supply chain that is affordable, reliable and efficient. There’s no reason to spend time calling, emailing, and faxing dozens of providers that will still represent only a small fraction of the freight provider market. Instead, automating traditional workflows allows reduced costs while increasing productivity. Leveraging tech allows you to devote more time to growing your business.
Adopting technology doesn’t need to be a complicated process. Haven, for example, has no installations, no monthly commitments, no complicated integrations. You log in, and we provide you with all available transportation options on a single dashboard. We automated procurement, documentation, and tracking. We deliver the business intelligence that allows you to find the best routes, optimize labor processes, and maximize cost savings. And most importantly, when you need a human touch for customer service or support, it’s there around the clock.
That freedom and flexibility, combined with the power of algorithms, enables our customers to access new markets instantly.
Let’s meet the challenges facing our industry together, and change the way commodities and food are transported. Let’s get the materials that build our houses and the food that we eat to where it needs to be, quickly, effectively and at a lower cost. It’s time logistics kept up with your business.
CEO Letter
How Haven uses data and automation to help shippers achieve machine-scale effectiveness
Interdisciplinary Influences
How the lessons of finance can transform shipping
Think that dynamic pricing or transparency is bad for your bottom line? Think again.